RigConcierge Terms of Use
Effective Date: April 7th, 2025
Welcome to RigConcierge (“we,” “us,” or “our”). RigConcierge provides an operator-led platform and associated services that allow users to post and view reviews, ratings, and comments related to upstream drilling vendors and associated offerings (the “Services”). By accessing or using the Services, you agree to these Terms of Use (the “Terms”).
If you do not agree with any part of these Terms, do not use our Services.
1. Acceptance of Terms
- Binding Agreement: By visiting or using RigConcierge, you agree to be bound by these Terms, our [Privacy Policy], and any other applicable guidelines or supplemental rules posted on our site.
- Eligibility: You represent that you are at least the age of majority in your jurisdiction (and no younger than 18 years old) and are legally capable of forming a binding contract.
2. Description of Services
RigConcierge is an online platform where upstream drilling professionals can:
- Share and read reviews or ratings regarding vendor performance.
- Access operator-led insights for improved decision-making in the oil & gas industry.
- Network with and engage in discussions about products, services, and best practices.
All content on RigConcierge is user-generated or sourced from third parties. We do not independently verify, guarantee, or endorse any opinions or claims posted.
3. Account Creation & Responsibilities
- Registration: Certain features require you to create an account, providing accurate, up-to-date information. You must keep your account credentials confidential.
- User Conduct: You are responsible for any content you upload or actions taken under your account. If you suspect unauthorized activity, you must notify us immediately at [support@RigConcierge.com].
4. User-Submitted Content
- Definition: “User-Submitted Content” or “Content” includes text, ratings, reviews, images, or other material posted by users.
- License: By posting or submitting Content, you grant RigConcierge a worldwide, royalty-free, non-exclusive, transferable, and sublicensable license to use, reproduce, distribute, modify, and publicly display such Content for any purpose related to operating or improving our Services.
- Accuracy & Responsibility:
- You are solely responsible for the Content you submit.
- You represent and warrant that your Content does not infringe any third-party rights or violate any laws.
- Prohibited Content: Content that is illegal, defamatory, harassing, obscene, or otherwise violates these Terms may be removed at our discretion. Repeated violations can lead to account suspension or termination.
5. Site Guidelines & Rules of Conduct
You agree to follow our Site Guidelines (posted separately) and:
- Post Authentic Content: Only share information that reflects your genuine experiences.
- No Personal Attacks or Harassment: Keep discussions professional. Do not engage in hate speech, threats, or abusive behavior.
- No Misrepresentation: Do not impersonate any person or entity or falsely claim an affiliation.
- No Spam or Unsolicited Advertising: Automated or promotional postings that are irrelevant to drilling vendor reviews may be removed.
We reserve the right to remove or edit content that violates our guidelines or these Terms at any time and without notice.
6. Intellectual Property
- Ownership: RigConcierge or our licensors own all rights, title, and interest in and to the Services, including trademarks, logos, and other intellectual property.
- Limited License to You: Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business use.
- Limitations: You shall not reproduce, distribute, create derivative works from, publicly display, or commercially exploit any portion of our Services without our express written consent.
7. Disclaimer of Warranties
- “As Is” and “As Available”: The Services are provided “as is” and “as available” without any warranty or condition, express or implied.
- No Guarantees: RigConcierge does not warrant that the Services will be uninterrupted, error-free, or free from viruses.
- User-Generated Content: We do not guarantee the accuracy, completeness, or usefulness of any Content posted by users.
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
8. Limitation of Liability
- No Liability for User Content: RigConcierge is not liable for any user-submitted content, including its legality, reliability, or accuracy.
- Indirect Damages: In no event shall RigConcierge be liable for any indirect, incidental, special, or consequential damages (including but not limited to lost profits) arising out of or related to your use of or inability to use our Services.
- Monetary Cap: In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability shall be limited to the greatest extent permitted by law or the amount you paid to RigConcierge in the twelve (12) months preceding the event giving rise to the claim.
9. Indemnification
You agree to defend, indemnify, and hold harmless RigConcierge, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your violation of these Terms,
- Your User-Submitted Content, or
- Your violation of any rights of another person or entity.
10. Modifications to the Services
We reserve the right, at any time, to modify, suspend, or discontinue any aspect of the Services, temporarily or permanently, with or without notice. You agree that RigConcierge shall not be liable to you or to any third party for any modification, suspension, or discontinuance.
11. Termination
We may terminate or suspend your account and your access to all or part of the Services at any time, with or without cause, with or without prior notice, effective immediately. Upon termination, the licenses granted herein shall immediately terminate.
12. Governing Law & Venue
These Terms and any dispute arising out of or related to them will be governed by the laws of the State of Texas, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in [County], Texas, and the parties expressly consent to personal jurisdiction and venue therein.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or to comply with legal requirements. If we make material changes, we will post the revised Terms on our site with a new Effective Date. Your continued use of the Services after the posting of changes constitutes your acceptance of such changes.
14. Contact Us
For any questions regarding these Terms or the Services, please contact:
RigConcierge
Last Updated: April 7th, 2025