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Effective Date: July 13th, 2025
Welcome to RigConcierge ("we," "us," or "our"). By accessing or using our website (www.rigconcierge.com), mobile applications, or any related services (collectively, the "Services"), you agree to abide by the following Terms & Conditions (the "Terms"). If you do not agree with or to abide by any part of these Terms, you should not use our Services.
RigConcierge is an operator-led platform that collects, displays, and disseminates user-generated content (reviews, ratings, comments, etc.) about drilling vendors, products, and related services in the upstream oil and gas industry. All content provided through RigConcierge is intended for informational purposes only. We do not independently verify or guarantee the accuracy, completeness, usefulness or the effects thereof, of any information posted by users.
By creating an account, submitting any content, subscribing to our platform, or otherwise accessing the Services, you represent that you:
If you use our Services on behalf of a company or entity, you represent and warrant that you are authorized to bind that organization to these Terms.
In using our Services, you agree not to:
All intellectual property rights, including copyrights, patents, patent disclosures, trademarks, service marks, trade secrets, know-how and other confidential information, trade dress, trade names, logos, corporate names, and domain names, together with all of the goodwill associated therewith, derivative works and all other rights (collectively, "Intellectual Property Rights") in and to all documents, work product, and other materials that are provided by RigConcierge under these Terms within the course of providing the Services, including any items identified as such, shall be owned by us. We hereby grant you a limited license to use all Intellectual Property Rights free of additional charge and on a non-exclusive, non-transferable, non-sublicensable, fully paid-up, royalty-free, and perpetual basis, so long as you abide by these terms, to the extent necessary to enable you to make reasonable use of the Intellectual Property Rights and the Services. You may not reproduce, modify, distribute or exploit any portion of our Services without our express written consent.
IN NO EVENT SHALL RIGCONCIERGE BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY LOSS OF USE, REVENUE OR PROFIT OR LOSS OF DATA OR DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR RIGCONCIERGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.
IN NO EVENT SHALL RIGCONCIERGE AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE AGGREGATE AMOUNTS PAID OR PAYABLE (IF ANY) TO RIGCONCIERGE IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify, and hold harmless RigConcierge, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User-Generated Content, any use of the Services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Services.
We reserve the right to modify or update these Terms at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will post the revised Terms on our website with a new "Effective Date." Your continued use of the Services after any such changes constitutes your acceptance of the updated Terms.
All matters relating to the Services and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule (whether of the State of Texas or any other jurisdiction).
Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Texas, in each case located in the City of Houston, Texas and County of Harris, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
No waiver by RigConcierge of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of RigConcierge to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, any licenses and rights granted to you under these Terms will immediately cease. Sections that by their nature should survive termination shall so survive.
The Terms of Use, Privacy Policy, Terms and Conditions and Site Guidelines constitute the sole and entire agreement between you and RigConcierge regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.
If you have any questions, comments, or concerns about these Terms & Conditions, or if you need to submit a DMCA notice, please contact our designated agent at:
RigConcierge
(Please include "DMCA Notice" in the subject line.)
By using RigConcierge, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Last Updated: July 13th, 2025